By Suzanne Barlyn
Feb 27 (Reuters) - U.S. retail investors may be losing one
of the most effective tools in their arsenal to make sure their
brokerages treat them fairly: the threat of class-action
lawsuits.
A securities industry panel's decision last week to rule in
favor of Charles Schwab Corp and against the Financial
Industry Regulatory Authority, the industry regulator, allows
the brokerage to prohibit investors from using class-action
lawsuits to resolve disputes.
FINRA said late on Tuesday it would appeal the decision made
by the disciplinary panel that its system established. The
appeal will be heard by FINRA's own appellate body, the National
Adjudicatory Council..
But if it is not successful in that effort, other retail
brokers, such as Wells Fargo & Co, Bank of America
Corp's Merrill Lynch and TD Ameritrade, could
follow in Schwab's footsteps by forcing customers to waive their
right to take part in class action suits. Spokespeople for those
firms and others declined to comment or did not return calls.
Industry-wide class action waivers could give rise to bad
behavior by some brokerages, said Adam Zimmerman, a law
professor at St. John's University in New York. "What these
waivers do is weaken the incentive to comply with the law," said
Zimmerman, who has studied how class actions overlap with
regulation.
If the bans are introduced across the brokerage community,
they would not only mean a closed door for thousands of
customers to join lawsuits to recoup small losses, but it would
also eliminate one way in which regulators can monitor the
industry for fraud.
While in many industries, class suits come after regulators
launch an investigation, in the securities industry, it's not
uncommon that the class action comes first, sometimes serving as
the tip-off for the regulator to move in.
A regulator's follow-up probes can then result in fines,
penalties and additional financial restitution for investors,
beyond whatever small amount they may get from a class action
settlement.
Since 1987, customer agreements with brokerages have
typically required investors to arbitrate individual cases
instead of filing lawsuits in courts. But investors, according
to FINRA rules, have been allowed to join class action suits.
The decision handed down by the panel could save Schwab -
and other U.S. brokerages that follow their lead - hundreds of
millions of dollars in potential liabilities from such suits in
the future, but lawyers and investor advocates say it would also
leave investors more vulnerable to fraud.
As an industry-funded regulator, FINRA's structure for
filing disciplinary cases means that it can, indeed, be
overruled by its own hearing panel.
The three-member panel's decision can then be appealed to the
regulator's National Adjudicatory Council, a 14-person group
appointed by FINRA's board. Those rulings can be further
appealed to the U.S. Securities Exchange Commission.
Grouping hundreds to thousands of aggrieved investors into a
single lawsuit also helps make the case economically viable, as
claims can often be too small for an individual investor to
justify hiring a lawyer to file an arbitration, said Steven
Caruso, a New York-based securities arbitration lawyer who
represents investors. Many lawyers will not even take on
individual cases for investors who have lost tiny sums.
A Schwab spokesman pointed to a small claims process at
FINRA's arbitration forum where investors can file cases by
paying as little as $50 in fees. The brokerage, he said, is
willing to reimburse those investors for the fees.
Still, those fees apply only to filing paperwork and do not
cover other legal expenses, say lawyers. Many investors do not
want to represent themselves, they say, and individual small
claims are not as efficient as a sweeping class action.
The retail brokerage industry says arbitration is a speedy,
fair, and low-cost process for investors. "The only ones hurt by
this ruling are the plaintiffs' lawyers," said a spokesman for
the Securities Industry and Financial Markets Association, an
industry group, in a statement.
To be sure, class action cases can often be frivolous and
even abusive. They can mire companies in litigation that results
in a few dollars each awarded to plaintiffs, but hefty fees for
lawyers.
COSTLY CLASS-ACTIONS
Class-action lawsuits in the past have cost brokerages
hundreds of millions of dollars.
In 2006, for example, Edward Jones agreed to pay cash or
give credits totaling $127.5 million to settle allegations it
did not adequately disclose details of revenue sharing
arrangements and discouraged brokers from selling rival funds
that could have been better suited to investors. Revenue sharing
is a way for brokerages to receive fees from certain mutual fund
companies in exchange for promoting their products to investors.
Schwab itself agreed to pay the SEC $119 million in
penalties in 2011 for misleading marketing of its high-interest
YieldPlus money-market product over a two-year period. A class
action filed in 2008, before the regulatory agreement, led to
settlements of $235 million.
The Schwab ruling could send more people to group
arbitration. The panel in the case did say Schwab violated FINRA
rules by limiting the powers of arbitrators to consolidate
individual arbitration claims into groups. Still, those cases do
not have the expansive reach of a class action that can redress
a wrong committed against thousands of customers.
Arbitration proceedings are also private and allow
brokerages to avoid the public scrutiny that often comes with a
public court case that garners media attention.
Efforts to limit class actions could give rise to a new wave
of problem securities being peddled on Wall Street, said Scott
Smith, a brokerage industry analyst at Cerulli Associates, a
Boston-based research firm. "Circling sharks from the legal
industry is, to some degree, a good thing," Smith said.
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